Purple Communications
Purple Communications seems like it should be a good company, but it has been difficult to contact anyone about its other services, like the IP-Relay and ClearCaptions. They don't have a Contact Form, and where an email is available, I don't get a reply. Looking at Hamilton CapTel, I was surprised to get a response within a day.
I wonder if the reason Purple had been having problems is still the fine from the FCC for fraud.
posted by Alan at January 13, 2012
3 Comments:
Hi Alan. All ClearCaptions email contacts are located here: http://www.clearcaptions.com/about.php, while the IP-Relay contact form is located here: http://www.ip-relay.com/help.php (Just click on the link "Contact" to view the form). Let us know how we can assist you.
Hi Chez, thanks for the reply. I am aware of those contact options, but I usually don't get a reply. If you're affiliated with Purple Communications, please let them know to respond to my inquiry in an expedient manner. Thank you.
Hi Alan. I apologize for the delayed response. I've confirmed that a representative from the IP-Relay service team will be in touch with you today and address your question directly. Thanks so much for your patience.
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